Terms

Terms for the website and owned digital products.

These terms describe the current website, the owned digital product path, and the boundary between Pawsitive Products and third-party Pawsitive Picks.

These Terms explain how the website, owned digital products, Paddle checkout, personal-use licensing, refunds, and third-party recommendations are handled.

Seller and contact details

The Pawsitive Family owned digital products are offered by MQ Store j.d.o.o., Ulica Ivana Kukuljevića 6, 42000 Varaždin, Croatia.

Company identifiers: OIB 47587612958 and MBS 070215723. For support, legal, or product questions, contact info@thepawsitivefamily.com.

Use of this website

The Pawsitive Family website is a public storytelling, rescue-lifestyle, product, and collaboration space. Visitors agree to use it lawfully, respectfully, and without trying to interfere with the website or misrepresent the project.

The website may change over time as pages, policies, products, and public features are updated.

Owned digital products

Pawsitive Products are owned digital products created by The Pawsitive Family / MQ Store j.d.o.o. The first product is Pawsitive Perspective - 30 Life Lessons From Three Rescue Souls, a digital PDF guided reflection book.

Pawsitive Perspective is sold as a one-time digital purchase for €19.90 through Paddle checkout. The digital PDF is delivered by private download link after successful Paddle checkout, with no physical item shipped.

Personal-use license

Unless a future product page says otherwise, purchased digital products are licensed for the buyer's personal use only.

The buyer may not resell, redistribute, share, copy, publish, upload, sublicense, commercially reuse, or otherwise make the digital product available to others without written permission.

Intellectual property

Website text, product text, images, layouts, product names, story material, and other creative material remain owned by The Pawsitive Family / MQ Store j.d.o.o. or the relevant rights holder.

Buying or accessing a digital product does not transfer copyright, brand rights, or ownership of the underlying creative work.

Refunds and digital delivery

Digital products cannot be physically returned. Refund requests for owned digital products are reviewed under the Refund Policy, including duplicate purchase, technical access issue, accidental purchase, or another reasonable concern.

If a refund is approved, the buyer's license or access to the refunded digital product ends, and private download access may be disabled.

No professional advice or guaranteed results

The website and digital products are for storytelling, reflection, education, and personal inspiration. They are not veterinary, medical, therapeutic, legal, financial, or other regulated professional advice.

No specific result, transformation, outcome, animal-care result, business result, health result, or personal result is guaranteed.

Third-party and affiliate links

Pawsitive Picks is separate from Pawsitive Products. Pawsitive Picks may include third-party affiliate/editorial recommendations and external product links.

Third-party sellers or platforms handle their own checkout, shipping, returns, warranties, customer support, product availability, and product-specific claims. Pawsitive Picks do not use Paddle unless a future page explicitly states otherwise.

Payment provider note

Paddle is used as the payment provider for owned digital product checkout. Paddle may process payment details, tax or checkout information, transaction references, and refund processing details according to its own checkout terms and privacy information.

The Pawsitive Family / MQ Store j.d.o.o. may use Paddle purchase references and related purchase metadata to provide support, handle refund reviews, and keep necessary business records.

Governing law

MQ Store j.d.o.o. is based in Croatia. These Terms should be interpreted with Croatian and applicable EU consumer rules in mind.

For support, product access, refund review, or legal questions, contact info@thepawsitivefamily.com.

Cookie choices

A small note about cookies.

We use necessary storage for basic site operation and to remember your cookie choice. Analytics is optional and off by default; marketing remains inactive.

Read the Cookie Policy

Necessary

Always on for basic site operation and consent preference storage.

On